Frequently Asked Questions

HID

LED

Warranty/Returns

Shipping

Security

HID:

What is HID?

HID stands for "High Intensity Discharge" and is also referred to as Xenon. Xenon is actually the gas used in HID lighting, just as Halogen is the gas used in traditional incandescent lighting. For more information on what HID lighting is, click here.

HID Troubleshooting:

Click here for a detailed guide to troubleshooting your HID system. If you still have questions, please contact us.

LED Troubleshooting:

Click here for a detailed guide to troubleshooting your LED system. If you still have questions, please contact us.

Shipping:

Domestic Shipping:
When shipping your order in the continental USA we primarily use FedEx, but if circumstances are necessary we will utilize the US Post Office also.

International Shipping:
Currently our shopping cart module does not support international shipping, automatically, but we gladly ship outside the USA! Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you wish to place an order outside of the United States.

Security:

Personal Information:
Your personal information will never be shared, sold or given away to any third party group or person. Your personal information is confidential and will only be used to aid in the completion of your product order and to send you notifications of store news through email newsletters.

Secure Connection:
No credit card or other payment information is stored in our database. All of the sensitive information for placing an order is done on the secure Paypal.com network. When registering or logging in to the Paypal site after being directed from TLG-Auto.com, it is verified that your internet browser is running Secure Sockets Layer 3.0 (SSL) or higher. In transit for payment, information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available).